Updated February 1st, 2024
This page describes how we handle the privacy of our users and their data. We believe that the data of our users is none of our business. As a result, our products will never record user-specific and/or privacy-related information without explicitly asking the user. Data collected will be anonymised whenever possible and opting out is always possible whenever applicable.
Our app does not collect usage data other than what is collected by Apple. Our website collects basic anonymised usage data using the privacy-friendly service Plausible.
Rollbar serves as the crash reporting mechanism for Daily. In the event of an application crash or other unexpected behavior, crash logs along with relevant crash-related information are automatically transmitted to Rollbar's servers. This process is instrumental in enabling our development team to promptly identify and address issues, thus enhancing user experience and application performance. It's important to note that, as part of this crash reporting process, certain user-specific information, such as IP addresses, might also be collected and sent to Rollbar.
Via various channels (including our app and website), users might be requested to sign up for our newsletter. If declined, no data will be sent. If accepted, the email address provided will be added to our email list, including other information you provided such as your name. Information related to your license is submitted too, including the license type and whether it automatically renews. Submitted information might be updated at certain moments, such as when your license changes. This information is used to make newsletters as valuable as possible based on your usage. Our email list is low volume (usually no more than a few messages a year), and is generally limited to announcements of important new (beta) versions of our app. We do not sell or otherwise provide our email list to third-parties, with the exception of the company that provides the mailing list services (Sender). Subscription to our email list occurs via a secure SSL connection. Opting out is always possible.
Daily uses a license validation service hosted on our website to validate the license of a given copy of the app. Information submitted is limited to the receipt created and maintained by macOS. If a business license code is activated, information submitted also includes this code and the serial number of the device. A secure SSL connection is used during transmission. Our license validation service sends this information encrypted to Apple's servers using a secure SSL connection. Business Licenses-related information is submitted in an encrypted form to Chargebee. Email addresses supplied when activating business licenses are only stored for organisational purposes and are not used commercially.
By default, our app logs warnings and errors in a local log file. Our web application (the app's back-end and website) logs events when you interact with it. These events might include your IP address, the name of the resource requested, and the name and version number of the software making the request. We generally don't look at these logs unless a server appears to be being maliciously used or attacked in some way.